The location is outstanding, just steps away from major attractions and the metro, allowing easy exploration. Enjoying breakfast exceeded my expectations, with a great variety to choose from. While the room was comfortable, it did show signs of wear that could use refreshing. The front desk staff, particularly mentioned for their exceptional service, made the stay delightful.

The room had a lovely terrace view, but the wifi connection was dreadful.

This hotel is a proper fit for a trip in Madrid with good value. The staff were really helpful and made the check-in smooth. Also, be ready for a rather limited TV selection if you plan to watch while relaxing.

Couples, you'll love it!

Location is fantastic, right in the heart of things. The breakfast spread was incredible, you have fresh fruit, and churros with chocolate that still haunt my dreams.

It wasn’t exactly a bargain, but worth every cent.

Central location near shopping and dining, modern bathrooms with rain showers, family-oriented packages

The room felt cramped, not enough space to open luggage comfortably!!! Slow elevator service and inconsistent air conditioning made the stay less enjoyable!!!

perfect spot for a weekend stroll through madrid's highlights

I loved the central location that made walking to nearby attractions like Plaza Mayor and El Retiro Park super easy. The friendly reception staff helped set a warm tone for my stay.

Great location for shopping and restaurants! Clean rooms with a stylish bathroom. Kids loved the spacious Quadruple Room.

Felt to be welcomed, nothing too much trouble.

Consider requesting an evening relaxation option to unwind after a day of exploring. it truly enhances the overall experience.

I appreciated the charming blend of historic and modern decor, especially how accessible the facilities were for seniors. The location right in the heart of Madrid made it easy to explore the area without much effort.

More comfortable seating in common areas would be nice.

I enjoyed the central location, perfectly positioned for a stroll to major attractions. The staff was friendly and attentive, which contributed positively to my trip. This stay felt welcoming and I appreciated the quiet room I had. I plan to return because my experience was solid.

The location was fantastic, making it easy to explore all the major attractions on foot. The friendly staff really made our stay enjoyable, always ready to assist us with any request. The room was clean and well-kept, but I would have preferred more comfortable seating in the common areas. Overall, it was a solid experience, especially being in the heart of the city.

great stay with minor hiccups

The window isolation system was remarkable. despite being in a busy area, I slept soundly throughout my stay. The staff members were consistently attentive and eager to help with all my inquiries.

The central location, while convenient, meant navigating crowded streets at times.

The hotel's location was fantastic, just steps from Puerta del Sol and close to metro stations. Although the room had a slight odor and we faced noise issues from the street, the staff was friendly and accommodating. Breakfast was good, but the dining area felt a bit cramped.

I really enjoyed the amazingly varied breakfast and the excellent soundproofing of my room that allowed for a peaceful night's sleep in the bustling heart of Madrid! I would definitely return.

outstanding stay with superb breakfast options and exceptional service from ana and vanessa

Perfect location, clean room, wonderful service.